Privacy Policy

Effective Date: March 2026
This Privacy Policy describes how True Cost HVAC Intelligence, LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit www.truecosthvac.com or purchase our digital products. By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

Name
Email address
Billing address
Payment details (processed securely by third-party providers)

B. Automatically Collected Information

IP address
Browser type and device information
Website usage data
Cookies and analytics data

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We use collected information to:

Process purchases and deliver digital products
Provide customer support
Improve website functionality and user experience
Communicate important updates related to purchases
Maintain security and prevent fraud

We do not sell, rent, or trade your personal information.

3. Payment Processing

All payments are processed through secure third-party providers such as Stripe or PayPal. We do not store full credit card numbers on our servers. Payment processors operate under their own privacy policies, and we encourage you to review them.

4. Cookies & Analytics

We may use cookies and similar technologies to:

Analyze website traffic
Improve performance
Understand user behavior

You may adjust cookie settings in your browser at any time.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill purchase obligations
Maintain financial and tax records
Comply with legal requirements

After this period, information may be securely deleted.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is completely secure. Use of this website is at your own risk.

7. Third-Party Links

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices of external websites.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data
Request correction or deletion
Withdraw consent where applicable

To make a request, contact us using the information below.

9. Children’s Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. hanges will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

True Cost HVAC Intelligence, LLC
info@truecosthvac.com